“I wanted to drop you a note and let you know how appreciative I am of your team’s efforts. I have been having phone problems for the past several days. I contacted Kim and she set up a time for Jereme to come over and see what was happening. Jereme did his usual great job but it was now time to call ATT. I called and they scheduled a tech to be at my office at 4:00. The tech arrived and he was asking questions that I could not answer about the setup. I called the office to see if Jereme was available. Unfortunately he was not. Tim jumped on the call, volunteered to come to my office while ATT was there.” Read More
“We have been working with Mastor Telecom for the past few years and it has truly been a positive experience. We are a financial institution with 9 offices spanning from Springfield, IL to metro St. Louis with approximately 175 employees. The technicians are extremely knowledgeable and will actually share the technical know-how with you if you are interested in performing some of the routine maintenance that comes along with managing a telecommunications system. Our account manager is always very straight with us and will not attempt to sell us a technology or process that will not work for our business. When it comes down to it, all of the phone vendors out there are going to charge the same hourly rate and be able to get you any phone system you want. With Mastor, you are going to get a competitive price and service after the sale that is exceptional. No one wants to go through vendor changes often and we have found what we are looking for in a business relationship with Mastor. I consider them a valuable part of the team at the bank.” – Joel C
“Mastor Telecom Networks has provided our law firm data services for nearly 20 years. Mastor Telecom is a very reliable, professional and trustworthy company with very knowledgeable, capable and friendly employees. They provide data services based upon our company™s needs. They take the time to listen and make recommendations and make sure that the customer fully understands. Over the years they have been able to anticipate our company™s needs before any issues arise. They look out for what is best for the customer. Mastor Telecom responds quickly to service calls and work efficiently and effectively until the customer is satisfied. Their products and services have always met our expectations. We have trusted Mastor Telecom for years and plan on continuing our relationship with them for many more years. I highly recommend building a communications relationship with Mastor Telecom Networks.” – Kelly P
“I have been working with the Mastor Telecom team for many years now. They always do a great job. Everyone at the company is very professional and listens to what I am looking for, then offer the best solution.” – Shelby A.
“The owners and employees at Mastor are nothing but good to my company. Many times I have a quick question, and they always find time to answer it. The techs show up on time, get things done quickly, are VERY knowledgeable and are happy to teach/share their knowledge to those (like me) that want to learn. In addition to that everyone always exhibits a friendly disposition, especially the receptionist/dispatcher, who has the most stressful job. She never fails to have a smile on her face (in person) and smile in her voice (on the phone) and offers EXCELLENT customer service. As everyone knows, that is VERY important because a telecom (the lifeblood of any organization) issue, can be very stressful. I am happy to give a recommendation of 10 because I would (and have) encouraged colleagues to contact them for their telecom needs.” – Syndi S.